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SmartHub

Manage your account anywhere, anytime with SmartHub

SmartHub is your new center for account management!

To login or register an account please refer to the upper right hand corner of this page: 

SmartHub is a mobile and web application that allows you to view and change account information, monitor and analyze your electric usage, and make payments in a secure environment, all from your mobile device or computer.* 

Download the FREE SmartHub app from iTunes or the Android Marketplace

FAQ's:

How do I sign up for SmartHub?

To sign up through the website:

  • Go to www.theremc.com and in the upper right hand corner you will see SmartHub Account Management. 
  • Select the option: New User? Register to use SmartHub!
  • Enter your account information and choose Submit.
  • A temporary password will be sent to the email address you provided.
  • When you receive the email, click the login link and use the temporary password.
  • Change your password and choose Confirm to access SmartHub.

To sign up through the app:

  • Download the FREE app from the Apple App Store or the Android Market by searching for "SmartHub" (not case sensitive, but must be all one word). If duplicates appear, our partner, National Information Solutions Cooperative, provides the correct app. 
  • Find Clark County REMC by location or name and choose Confirm
  • Select the New User link.
  • Enter your account information and choose Register.
  • A temporary password will be sent to the e-mail address you provided.
  • When you receive the email, click the login link and use the temporary password. 
  • Change your password and choose Continue to access the SmartHub app.

Is the App secure?

YES! All critical information is encrypted in every transaction run and no personal information is stored on your mobile device. Mobile devices do offer you the ability to store your login information for Apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account. 

How do I get the App for my phone?

Simply look for our name in the Apple Store or in the Android Market.
Search: SmartHub (not case sensitive but must all be one word), if duplicates appear the correct App is provided by our partner, National Information Solutions Cooperative. 

Do I have to buy the App?

No. Our App is free to download and install.

I have 5 accounts. Can I see them all in the App and on the Web?

Yes. The Web home page shows all of your accounts with the amounts due and hyperlinks to other detailed information. On the App, tap the Bill and Pay icon. The total due of all accounts shows and below it you can select different information by account, such as partial payment option, billing history and payment history.

How current is the account information I see in the App or on the Web?

The information you see in the App and in the Web is shown in real-time, so it's always accurate. However, if you keep your App or the Web version open for an extended period of time, you should refresh the page by selecting a new option in order to ensure the information is still current.

 

Co-op Connections Card Kids Energy Zone provided by Touchstone Energy